Privacy policy

1. Private data we receive and collect

We collect personal information which includes name, email address, mobile phone number and password. These information are used for identification. We may collect this information various ways through the Services, including account registration forms, contact us forms, or when you otherwise interact with us.

For property managers, your information which includes but not limited to name and mobile phone number will be shared with tenants to facilitate direct communication between the two parties.

2. Information Collected by Mobile Applications

Our Services are primarily provided through an application on your mobile, tablet, computer or similar device (“Mobile Application”). You agree that we may collect and use technical data and related information, including but not limited to, technical information about your device, system and application software, and peripherals, that is gathered periodically to facilitate the provision of software updates, product support and other services to you (if any) related to such Mobile Applications..

When you use any of our Mobile Applications, the Mobile Application may automatically collect and store some or all of the following information from your mobile device (“Mobile Device Information”), including without limitation:.

  • Your phone number or other unique device identifier assigned to your mobile device
  • The IP address of your mobile device
  • The manufacturer and model of your mobile device
  • Your mobile operating system
  • Information about how you interact with the Mobile Application and any of our web sites to which the Mobile Application links, such as how many times you use a specific part of the mobile application over a given time period, the amount of time you spend using the Mobile Application, how often you use the Mobile Application, actions you take in the Mobile Application and how you engage with the Mobile Application
  • Information to allow us to personalize the services and content available through the Mobile Application

We may use information automatically collected by the Application (including the Mobile Device Information) in the following ways:

  • To operate and improve our Applications, other Services, our company’s services, and tools;
  • To create aggregated and anonymized information to determine which Mobile Application features are most popular and useful to users, and for other statistical analyses;
  • To prevent, discover and investigate violations of this Privacy Policy or any applicable terms of service or terms of use for the Application, and to investigate fraud, chargeback or other matters;
  • To customize the content or services on the Application for you, or the communications sent to you through the Application.

3. Security

The Personal Information and Usage Information we collect is securely stored within our data stores, and we use standard, industry-wide, commercially reasonable security practices such as encryption, authentication, fraud detection and secure software development to protect your information. We also have data security experts working to prevent fraud, theft or abuse of information. However, as effective as encryption technology is, no security system is impenetrable. We cannot guarantee the security of our data stores, nor can we guarantee that information you supply won’t be intercepted while being transmitted to us over the Internet or wireless communication, and any information you transmit to the Us you do at your own risk. We recommend that you not disclose your password to anyone. In case of a data breach, Rental Escort shall notify its users within 72 hours.